Terms & Conditions - Event Styling & Hire Props
Installation/Pack Travel Fees
For Event Styling:
Events within 25km from base: No additional charges.
Events outside 25km from base: $1 p/km once 25km mark is reached one way. For example, an event held 30km from our base will pay an extra $10 in travel fees - $5 for trip to install and $5 for trip to packdown.
For Hire Props
Delivery (Including Install, Packdown and Pickup) is a flat fee of $120 (Auckland Only)
Installation/Packdown Hours
Events within 25km from base: 8am-10pm
Events outside 25km from base: 8am-8pm.
Please note that any installs/packdowns outside these hours will occur in a $50 after-hours charge. Most venues allow for packdown the next day so we highly recommend securing a time with the venue the day after your event to avoid this after-hours charge.
Bookings/Payments
To secure the date/time you require - a minimum deposit of $100 is required, which will come off the total amount. Please note that this deposit is non refundable. The remaining balance is due 4 weeks before your event.
Hire Range Bond
If you are picking up a hire range item from us, a $150 cash bond is required.
Refunds
We do not offer refunds on any payments made on bookings, this includes any lockdowns. If your event has to be postponed, we will offer a store credit which will be valid for one year from your booking date.
Damages
If any damages are made to our products while your hire period you will be eligible to cover the repair costs.